1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information. We comply with the UK GDPR and the Data Protection Act 2018.
For any questions, contact us at:
gail@justgeorgian.co.uk
2. Information We Collect
Information you provide directly
We may collect personal information when you:
• Submit an enquiry through our website
• Upload files or documents through our contact form
• Send us files, artwork, drawings, or templates by email
• Post or courier physical templates or materials to us
• Contact us by email
• Contact us by phone
• Visit our workshop in person
• Request a quotation
• Provide your details for marketing communications
This may include:
• Name
• Email address
• Phone number
• Postal address
• Details about your enquiry or order
• Any information contained in digital or physical files you provide
• Any information you provide verbally or in writing
Information collected automatically
When you visit our website, we may automatically collect:
• IP address
• Browser and device information
• Pages visited and time spent on the site
• Cookies (see Section 9)
3. Digital Files, Email Attachments & Manufacturing Templates
We regularly receive files, images, artwork, drawings, specifications, and manufacturing templates directly by email or through our website. These files may contain personal information, business information, or embedded metadata (including EXIF location data in images).
We use these files solely for:
• Reviewing your requirements
• Producing quotations
• Manufacturing or preparing your order
• Quality control
• Maintaining internal records
• Sending future marketing communications when you provide your contact details
We recommend removing unnecessary sensitive information or metadata before sending files.
All digital files are stored securely and deleted when no longer required.
4. Physical Templates, Posted Materials & Technical Documents
Customers may send us physical templates, patterns, artwork, drawings, or other manufacturing materials by post or courier. These materials may contain personal or business information.
We use these materials solely for:
• Reviewing your requirements
• Producing quotations
• Manufacturing or preparing your order
• Quality control
• Maintaining internal records
Physical materials are stored securely while in our possession. Once no longer required, they are either:
• Returned to you (if requested)
• Stored for reference
• Securely destroyed
5. Information Provided by Phone
When you contact us by phone, we may collect and record the information you provide verbally, including:
• Name
• Email address
• Phone number
• Postal address
• Details about your enquiry or order
• Any information contained in digital or physical files you provide
• Any information you provide verbally or in writing
We use this information to respond to your enquiry, manage your order, and send you future marketing communications when you provide your contact details.
6. Information Provided In Person at Our Workshop
When you visit our workshop and speak to us in person, we may collect information you provide verbally or in writing, including:
• Name
• Email address
• Phone number
• Postal address
• Details about your enquiry or order
• Any information contained in digital or physical files you provide
• Any information you provide verbally or in writing
• Any physical templates or materials you bring to us
We use this information to respond to your enquiry, prepare quotations, manage your order, and send you future marketing communications when you provide your contact details.
7. Marketing Communications
By providing us with your contact details — whether through our website, by email, by phone, by post, or in person at our workshop — you give us permission to contact you in the future with:
• Service updates
• Promotions and special offers
• Newsletters
• Information about future marketing campaigns
• Relevant information about our products or services
You can opt out of marketing communications at any time by contacting us at gail@justgeorgian.co.uk
We do not sell your data.
8. Legal Basis for Processing
We process your data under one or more of the following legal bases:
• Contract – to respond to your enquiry or fulfil your order
• Consent – when you provide your contact details and agree to receive marketing communications
• Legitimate interests – to operate our business and maintain records
• Legal obligation – for compliance purposes
9. Embedded Content From Other Websites
Our website may include embedded content such as:
• Videos (e.g., YouTube)
• Maps (e.g., Google Maps)
• Social media posts
Embedded content behaves as if you visited the other website directly. These sites may collect data, use cookies, or track your interaction with the embedded content.
10. Cookies
We use cookies to:
• Improve website functionality
• Analyse website traffic
• Remember your preferences
You can control or delete cookies through your browser settings. If you disable cookies, some features of the website may not function correctly.
11. Analytics
We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools may collect:
• IP address
• Device information
• Pages visited
Analytics data is processed in accordance with the provider’s privacy policy.
12. How Long We Keep Your Data
We keep your information only as long as necessary for:
• Responding to your enquiry
• Manufacturing or preparing your order
• Marketing communications (until you unsubscribe)
• Legal or administrative requirements
• Security and fraud prevention
Digital and physical files are deleted or destroyed when no longer required.
13. Your Rights Under UK GDPR
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing (including marketing)
• Withdraw consent
• Request data portability
To exercise these rights, contact us at:
gail@justgeorgian.co.uk
14. How We Protect Your Data
We use appropriate technical and organisational measures to protect your personal information, including:
• Secure servers
• Restricted access
• Encryption where appropriate
• Secure storage of physical materials
However, no online or physical system is completely secure.
15. Data Sharing
We may share your data with trusted third parties such as:
• Website hosting providers
• IT and security providers
• Professional service providers (e.g., accountants)
• Delivery and courier services (for returning physical materials)
These parties are required to keep your data secure. We do not sell your data.
16. International Transfers
Some service providers may store data outside the UK. When this happens, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
17. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
18. Contact Us
For questions about this Privacy Policy or your data rights, contact us at:
gail@justgeorgian.co.uk